Privacy Policy

At Halton Event Rentals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and other communication channels. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information Collection and Use We may collect personal information, such as your name, email address, phone number, and event details, when you voluntarily provide it to us for the purpose of contacting us, making inquiries, or requesting our services. We use this information to respond to your inquiries, fulfill your requests, and provide you with the best possible service.

2. Online Payments & Security Deposits When you make payments through our website, we collect payment information necessary to complete the transaction.

  • Third-Party Processing: We utilize trusted third-party payment gateways, including Stripe and Helcim, to securely process all online payments.

  • Data Security & Vaulting: While Halton Event Rentals does not store full credit card numbers on our own internal servers, payment information is securely "vaulted" and encrypted through Stripe and Helcim’s respective platforms.

  • Security Deposits: This secure vaulting allows us to keep a payment method on file to be charged in the event of loss, theft, or damage to rental items, as outlined in our Terms & Conditions.

  • Provider Policies: We encourage you to review the privacy policies of Stripe and Helcim to understand how they handle your financial data.

3. Information Sharing We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are obligated to keep your information confidential and are prohibited from using it for any other purpose. We may also disclose your information if required by law or to protect our rights and safety.

4. Data Security We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies help us analyze website traffic, customize content, and remember your preferences. You can choose to accept or decline cookies through your browser settings, although declining cookies may affect certain features and functionality of our website.

6. Third-Party Websites Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

7. SMS Privacy Policy

  • Messaging Support: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including platform providers and vendors who assist us in the delivery of text messages.

  • Affiliates: We may disclose Personal Data to our affiliates or subsidiaries; however, their use and disclosure of your data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Updates to the Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on our website and indicate the date of the last update. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

📧 Email: info@haltoneventrentals.com

📞 Phone: (437) 605-3938

📍 Location: Oakville, Ontario

Effective Date: December 30, 2025

Last Updated: December 30, 2025